Account opening, closing, or management

I paid off the entire balance owed to Bank Of America for an account that was closed in 2013. They agreed to remove the fraud notice off of XXXX once I paid it. I waited a month and it still was not off of my record. I disputed it with XXXX and they would not remove it after an additional month saying that Bank Of America said they did n’t agree to remove the alert, even though I paid the balance. This is not true, and I would like it removed from my XXXX record.

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