Making/receiving payments, sending money

I made a wire transfer using my Chase account online. Chase then suspended my account as they thought the transfer was fraud ( it was n’t ) I contacted Chase to unsuspend the account, who then asked me what my ex girlfriends DOB is. We dated back in 2009?!?!

Now Chase wants me to waste {$1500.00} on a plane ticket to unsuspend the account. Ridiculous

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