Written notification about debt

I am attempting to clean up my past due accounts. I have two left! This week I pulled an updated copy of my credit bureau report so that I would be able to see the amount ( s ) owed and the status of each account. I noticed that one of the accounts had been ( XXXX XXXX ) sent to a debt buyer, LVNV Funding. On XXXX XXXX XXXX I cal led LVNV Funding and spoke to a gentlemen who was very unfriendly when I told him I wanted to take care of my account but after looking at the balance it did not seem accurate. He informed me that my account had been placed with the law firm of XXXX XXXX XXXX and I would have to contact to law firm to work it out. On XXXX XXXX XXXX I called XXXX XXXX XXXX and spoke to a gentleman named XXXX XXXX . I informed him that my account was placed with the firm. He said that the account was placed there in XXXX XXXX and asked why I had n’t called before. I told him that I was unaware my account was placed at this firm and I have not received any call or mail notification. He told me it was not his fault that probably threw it away without reading it. I can assure you ( as I assured him ) I have not received any formal notification of the debt being placed at a law firm. I advised M XXXX XXXX that I did not believe the balance was accurate and offered to pay {$300.00} ( balance {$720.00} ). He said they do not settle balances that size and said would take me to court instead. He said that they would add additional fees associated with court costs. I ended the call and called LVNV Funding. I offered them the same settlement. They refused and told me to call the law firm. I am getting nowhere and refuse to be treated like less than a human when I an trying to do the right thing.

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