The original creditor was Departme nt Stores National Ban k. The original debt problem was in XXXX . I lost my job and was n’t able to find another job. I was unable to pay off the debt. Departme nt Stores National Bank assign ed a debt collector, XXXX XXXX XXXX . I negotiated a settlement and on XXXX / XXXX / XXXX the debt was paid off to XXXX XXXX XXXX . I have the original letter of proof from them stating the debt is paid. Just after that date, Departme nt Stores National Bank hired 2 other debt collectors , XXXX XXXX XXXX and XXXX XXXX XXXX to try to collect the debt again. I had to send them a copy of the pay off letter and they were satisfied. Departme nt Stores National Ba nk then hired XXXX XXXX XXXX AGAIN to collect the debt. This was on XXXX / XXXX / XXXX . XXXX XXXX XXXX said they did not show a record of the pay off. I had to send a copy of the letter FROM XXXX XXXX XXXX , TO XXXX XXXX XXXX to prove I paid it off. If I would n’t have had a copy of it, they would have said it was never paid. Then on XXXX / XXXX / XXXX Departme nt Stores National Bank hired XXXX XXXX XXXX – same process. On XXXX / XXXX / XXXX I received another letter from another collection agency, XXXX XXXX XXXX again saying I still owed the debt – same process. Then on XXXX / XXXX / XXXX I got a letter AGAIN from XXXX XXXX XXXX ( no w known as XXXX XXXX XXXX ) saying I still owe the debt – I went thru the process again. Now I just got a letter AGAIN from XXXX XXXX XXXX XXXX XXXX saying I STILL owe the debt. It ‘s even signed by the SAME person as last years letter!!